TestimonialsSound Bites from Our Clients

“For the past five years, Axis Insurance has provided us with national appraisal E&O insurance. The right coverage can be a challenge since we appraise all property types. We appreciate the wealth of knowledge Javier and Mike bring to the table to help us find and evaluate the different carriers to determine the right solution. They take the time to make sure we fully understand the pros and cons of each choice.  Javier has always been quick to respond whenever a question arises.  Axis is an important strategic partner for us and I would highly recommend them.”

“Lee & Associates Orange office began our relationship with Javier Gonzales of Axis Insurance Services a couple of years ago after receiving positive feedback from other Lee & Associates offices that were using Axis. They have assisted us with our E&O coverage, providing us with more overall coverage at a better rate. We currently added EPLI coverage, which they were also able to assist us with. I would recommend Axis for their expertise and attention to providing a very high level of customer service.”

“We have worked with Javier Gonzales and Mike Smith of Axis Insurance Services for many years and looked to them for assistance with our E&O coverage.  Recently we added EPLI coverage and they were most helpful in guiding us through the choices and differences in coverages.  We had a specific set of coverages for EPLI and Axis was very diligent about making the underwriters understand our particular needs.  I would recommend Axis for their expertise and attention to providing a very high level of customer service.”

“Since 2005 we have had the great benefit of having Axis Insurance Services as our E&O insurance agent. When looking for a new agent and coverage, we wanted to make sure he/she was looking out for our best interest, and could educate us on what was important to have in our coverage. Mike Smith has been available to us whenever a problem arises, or just for a minor question. He is a wealth of knowledge and makes us feel that his company is small and we are his biggest client. His expertise in guiding us through challenging situations has been invaluable. Every year the application process becomes easier with Axis, mainly due to their well-trained, helpful staff. Because of our excellent relationship and trust with Axis, we have added D&O/ELPI coverage with them.”

“Thanks very much for all your hard work on this account. Axis is very good at what you do, and you certainly proved that again with your quick response on this account. I have always recommended you to the people that are the most important to me…our own company. You always come through!!”

“NAI Black has greatly appreciated our relationship with Axis Insurance Company who provides E&O coverage to commercial real estate companies. E&O coverage is the insurance you hope you never need. We were glad to have Axis behind us a few years ago when a frivolous lawsuit was filed against our firm. Axis’s coverage and support during this lawsuit was reassuring and financially imperative. I would highly recommend Mike Smith and his team for your E&O needs. Axis is active in our industry and knows the needs of commercial real estate brokers.”

“I have worked with Mike Smith and Axis Insurance Services for over 12 years.  We appreciate his knowledge of the commercial real estate industry and the service he is able to provide to our company. In addition to our insurance broker he has been a frequent speaker and exhibitor for the Property Management Council and we highly recommend his services.”

“Our office has worked with Mike Smith and his team for several years now to obtain E&O insurance. In our experience, we have found Mike to be the most knowledgeable in his field. He takes us yearly through the application process, which includes completing the application in a most thorough manner, dotting the “I’s” and crossing all of the “T’s” so that the underwriter gets a totally accurate picture of our company. In addition to assisting us with that, he can answer any question posed to him, or find out the answer in a timely manner. Recently, we expanded our coverage with Mike to include D&O insurance and that has also been an easy process.

Mike consistently finds us the best coverage for the best costs, and makes the process relatively painless. He is always on call.”

“As a relatively young but growing firm, NAI Cascade really appreciated Mike Smith’s ability to evaluate our current E&O policy and discuss areas where we may be lacking sufficient coverage. As importantly, Mike was incredibly responsive and diligent in helping us meet our deadline to switch coverage. We look forward to a long relationship with Mike and Axis Insurance.”

“Axis Insurance Services has earned the right to be called a preferred provider for NAI Hiffman. For the past twelve years NAI Hiffman has turned to Mike Smith and his staff for our Errors & Omissions coverage. Mike has shopped our premiums, explained our coverage and discussed our options. Mike has shared his knowledge on claims he has observed against brokerage and property management firms and that knowledge has helped us establish procedures and determine coverage. On occasion we have asked Mike to review contract insurance language as his expertise is not limited to just Errors and Omissions. Mike and the other people at Axis make you feel as if you are their only client. I don’t recall how we found Axis Insurance Services but I am glad that we did as their service goes well beyond just placing insurance coverage.

“NAI James E. Hanson has worked with Mike Smith and his team since 2003. In addition to Mike’s deep knowledge of the commercial real estate industry, he provides excellent counsel to safeguard yourself in this litigious world. Axis Insurance is always professional to work with, and thorough and responsive to our needs. They have broken ground in the E&O arena and are up-to-date on numerous insurance trends that affect the real estate community, such as cyber-crime and electronic theft. Axis places not only our E&O but Crime and EPLI insurance as well. Mike is honest and forthright, and an asset to our company.”

“I have worked closely with Mike Smith and Axis Insurance for over 10 years. Mike has guided us through our Errors and Omissions and Crime Policies and continually provides us with current insurance issues and trends to keep us ahead of the curve.

“Mike has always been very knowledgeable, dependable, diligent and most helpful with our renewal process. Also, he has been a great asset to the Property Management council as both an exhibitor and speaker at many of our events through the years. I have done so in the past and will continue to highly recommend Mike and his team for the outstanding service he provides to his customers.”

“To me, the most important qualities in a broker are responsiveness and service. Mike Smith at Axis provides these assets and more. It’s not about the commission to Mike. He is there 24/7 to help and answer any question I may have. That is the reason Axis is my go to for any specialty lines of coverage. I trust he will get me quotes competitively, but more important, correctly covered.”